Conversation cards
Talk Cards
Pick a photo that fits what you want to say, and a question to talk about appears. For the start of a conversation, or when it falls silent.
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Psychoeducation is explaining what is going on, so that your client understands where problems come from and what helps. You can ask your client to do something themselves: draw, choose cards, come up with an image. Base the content on reliable sources and on the treating practitioner, and check together whether it has come across.
Psychoeducation is explaining what is going on with someone, and what can help. It is often about a diagnosis, such as ADHD. Parents of a child with ADHD then get information and tips about their child’s behaviour, about their own reactions to it, about ways to deal with it differently and about how they can adapt the environment. In the treatment plan for a child with ADHD, this is usually the first part.
For adults it comes down to this: you try to understand and recognise your symptoms, so that you know better what causes your problems and what you can do about them. The GP, psychologist or psychiatrist helps with this.
Creative psychoeducation is the same explanation in a different form: your client draws, chooses cards, comes up with an image or plays a game.
Questions remain after a diagnosis. A diagnosis puts a name to what someone has often noticed for a long time, and that can help in finding support that fits. But a diagnosis also stirs up a lot, and not everyone reads easily. An explanation that your client shapes themselves can come closer to their own life than a leaflet.
Taking part can help you remember. Kinderen uit de Knel is a group programme for parents who remain in fierce conflict after a divorce, with a separate group for their children. Psychoeducation works better there when parents also experience it in exercises, because then what they learn sticks better. That is about one programme for one group, so it does not mean that every creative form works. But it is a reason to have people do something as well as explaining.
An image gives you something to talk about. For people who find reading difficult, there are picture stories. Such a picture story connects with how people see and experience their own world, and gives starting points for a conversation. A drawing or a card can give you something to talk about in the same way.
Ask what your client wants to understand. Start with a question, for example what is still unclear since the diagnosis, or when your client notices it most. The answer decides where you start.
Get the content from a reliable source. The explanation of the diagnosis itself comes from whoever made the diagnosis or is treating your client. Talk with your client about what they have already heard. Read a reliable text together, such as the page about ADHD on Thuisarts, the Dutch health information website from GPs. Do not make up your own explanation of causes or medication. If there is a question about that, write it down together for the practitioner.
Choose a form that fits. A few options:
Keep it small. One subject at a time is enough.
Let your client do the work. Your client draws, chooses and moves things around. You ask questions and listen. Do not take over the pen, even if that is quicker.
Take the step to tomorrow. After each explanation, ask what it means for your client’s week, and choose one thing together to try out. A tip for adults with ADHD, for example, is to put in your diary what you are going to do that day, and how long it will take.
Check whether it has come across. Use the teach-back method: ask your client to tell you in their own words what you talked about. Make the question about yourself, so that it does not feel like a test. For example: “I would like to know whether I explained it well. What are you going to tell them at home?”
Give something to take home, after the explanation. The drawing or the chosen cards go home with your client. Only hand out information material after a good explanation, and not instead of one.
Involve the people close to your client, if your client wants that. With children, psychoeducation is also about the parents: how they react, and what they can do differently. ‘Weet wat je kan’ is also meant for conversations with the client, the people close to them and their support workers. Always ask first whether your client wants that.
Point to people who have been through it themselves. Point people with ADHD to Impuls & Woortblind (in Dutch), an association for and by people with ADHD and dyslexia, among other conditions. The association holds meetings all over the country where you can meet others with ADHD.
Does this also work for subjects other than ADHD? The methods themselves suit many subjects: you can use drawing, cards and an image of your own for anything. But the content differs per diagnosis. So look it up each time in a reliable source, such as Thuisarts for adults or the NJi (Netherlands Youth Institute) for parents and children.
My client does not want to draw. What now? If your client is hesitant, say that it does not have to look nice. If they really do not want to, choose another form, such as cards. You can also write down what your client says yourself, or make a list together.
Conversation cards
Pick a photo that fits what you want to say, and a question to talk about appears. For the start of a conversation, or when it falls silent.
Cards
Cards with things you can be good at. Pick the cards that fit you, or choose three for someone else. Add when you showed it.
With pictures, an appointment card, a daily plan or a step card, you make visible what you would otherwise only say. This helps people who find reading hard, people with a mild intellectual disability or autism, and people who are under stress. You choose one goal per card, make it together with your client and check that it is right.
A letter, leaflet or PDF is accessible when people can also read it with a screen reader, on a phone, or when reading is hard for them. You set up most of this in your word processor, with real headings, alt text, enough contrast and clear language. Then you check the file, save it properly as a PDF, and ask someone it is meant for to read it.
A guide in ten steps for letters and messages to clients in plain Dutch at language level B1: the most important point at the top, everyday words, short and active sentences, and writing about people with respect. With example sentences and a rewritten letter, and what to do if it still does not work when you test it.
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