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Accessibility

We want everyone to be able to use this website, including with a screen reader, with only a keyboard, at strong zoom or on a small screen. In this statement you can read what we do for that, how we check it and what is not right yet.

Our goal

This website should meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Where we can, we go further: body text has a contrast of at least 7:1 (level AAA).

What we do

  • All text has enough contrast, in both light and dark mode. Colour is never the only way we show something: links are underlined, and the colour code (blue for ‘On your own’, pink for ‘With your client’) is always written out in words too.
  • The site works from a screen width of 320 pixels and at 400% zoom, without scrolling sideways.
  • Everything works with a keyboard alone. Focus is always clearly visible, and there is a link to skip straight to the content.
  • Buttons and the main menu are at least 44 by 44 pixels, so they are easy to hit. Other links are at least 24 pixels high; a link in the middle of a sentence is as big as the text.
  • The site also works without JavaScript. The menu then stays open, but everything remains reachable. Only the interactive tools themselves need JavaScript; if it is off, you see a message.
  • We use a typeface designed for legibility (Atkinson Hyperlegible Next) and keep lines short.
  • We respect your settings: reduced motion, dark mode and high contrast (Windows).
  • This website is in Dutch, English, Turkish and Arabic, including the tools and the knowledge base. A few things stay in Dutch: the privacy statements (legal texts, which only apply in Dutch), the DichtBij poems, and the apps and websites by other makers. The Plain language check and Jargon hunt work with Dutch texts, Schrijfmaatje is a Dutch website, and the Accessibility statement generator makes a statement in Dutch.
  • The help we refer to, such as 113 and the GP, is usually in Dutch. On Help in your language you can read, for each service, whether it is also available in another language, and how to ask for an interpreter.
  • We load nothing from other websites: no trackers, no cookies, no ads. Even the fonts are served from our own server.
  • Some tools keep what you type in your own browser, on your own device, so you can carry on later. That is not a cookie and it goes nowhere. In the Accessibility statement generator your input expires after 7 days without changes, and the ‘Start again’ button removes it straight away.

How we check this

Every new version of the site runs an automated test on all pages. It checks the WCAG rules with axe-core, in light and dark mode, and measures whether each page fits 320 pixels. It also checks that the menu is reachable without JavaScript and that all content still shows when printed. Finally, it looks for broken links and makes sure nothing is loaded from other websites.

We also test by hand with the keyboard and with zoom.

An automated test does not find everything. An independent party has not examined the site yet.

What is not right yet

  • Some images are screenshots with small text. The description (alt text) says what they show. We are replacing them with our own illustrations.
  • Search only knows Dutch words for now, and most search results are shown in Dutch.

Run into a problem?

Let us know and we will fix it. Email [email protected].

Would you like us to look at the accessibility of your own website or texts with you? We do that too. Read more under Custom work.

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